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Organization
Job Title
STYLIST - Madison Avenue
Shopping Center
Madison Avenue
Location
New York, New York
Zip
10065
Country
United States
Position type
Full-Time and/or Part-Time
Category
Store Associate
18 & Over
Yes

STYLIST - Madison Avenue

REPORTS TO: Store Manager

OVERALL DUTIES:

The Stylist is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.

CORE RESPONSIBILITIES:

1. Customer Service

  • Actively builds client confidence by creating an engaging interactive experience
  • Gain new clients meeting conversion goals and continues to service existing client base
  • Resolves customer service issues swiftly
  • Ensure customer’s needs are surpassed without hesitation.
  • Consistently meets/exceeds both store and individual sales goals including KPI’s
  • Maximize the customer experience
  • Maintain positive outlook and professional demeanor while supporting company initiatives

2. Staff Partnership

  • Promotes positive working environment through effective communication amongst peers, Management, and Corporate office

3. Operations

  • Consistently adheres to company policies and procedures
  • Possesses working knowledge of POS system
  • Communicates all store related issues to Store Manager when unable to solve on their own
  • Performs opening/closing duties as required
  • Uses time effectively when not servicing clients
  • Accountable for protecting MaxMara assets and minimizing shrink

4. Store Visuals

  • Maintains a clean working environment and insure presentation of product is consistent to standard.
  • Is fully knowledgeable of the product

REQUIRED SKILLS/EDUCATION:

  • Minimum 1-3 years of Retail experience; luxury a plus
  • RTW and/or shoe experience is a plus; product experience in luxury or high-end retail is strongly preferred
  • Strong interpersonal, organizational, and communication skills
  • Able to work independently as well as collaboratively
  • Proficient computer skills

Max Mara is an Equal Opportunity Employer. M/F/D/V