Nordstrom logo
Job Title
New York, New York
United States
Reference Number
Position type
Full-Time and/or Part-Time
Store Associate
18 & Over


For employment consideration, only one application is necessary. Please apply only to the one position you are primarily interested in pursuing. Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for an individual to support the connection and growth of our relationships with our best customers. From attentive salespeople to meticulous tailors and innovative merchants, our teams are comprised of talented people who work hard to delight the customer. When you join a Nordstrom Store, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers. The ideal styling sales coordinator is motivated, results oriented, organized and committed to providing outstanding customer service every day. Responsibilities

  • Support the connection and growth of relationships with the store's top customers
  • Call and email customers to facilitate a connection with a salesperson in the store
  • Set appointments with top customers through the effective use of our tools
  • Handle all customer concerns in a proactive, positive manner as applicable
  • Track and communicate results in relation to visits and volume
  • Actively participate in the achievement of store goals to build positive team relationships throughout the store
  • Support customer and salespeople engagement and transition
  • Maintain the organization and privacy of all customer information
  • Support the appointment based relationship selling strategy of the store


  • Have a high school diploma, or equivalent (preferred)
  • Strong verbal and written communication skills
  • Ability to communicate clearly and professionally with customers and coworkers
  • High level of ownership, accountability and initiative
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Ability to work a flexible schedule based on store needs 

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to Fortune™ magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.

As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and much more.

We are an equal opportunity employer committed to providing a diverse environment.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position. The hours and schedule for this position will vary by week depending on business needs. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.