Ref #:
5555584Department:
Retail StoresCity:
YorkCountry:
United KingdomCompany Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren Purple Label, Ralph Lauren Collection, Double RL, Polo Ralph Lauren, Polo Ralph Lauren Children’s, Ralph Lauren Home, Lauren Ralph Lauren, RLX, American Living, Chaps and Club Monaco, constitute one of the world's most widely recognized families of consumer brands.Position Overview
Demonstrate the RL Brand philosophy and EMEA values. - Deliver customer support excellence and operational efficiencies through collaboration with customer experience teamEssential Duties & Responsibilities
EXCEED SALES AND PROFITABILITY TARGETS -Responsible for achieving personal or team sales goals / key metrics: Sales, Conversion, UPH & MOS -Adhere to all company policy & procedures including Health & Safety -Contribute to store success with effective communicate & teamwork -Drive personal pace & urgency of each task to ensure compliance & achievement of targets INSPIRE AND DEVELOP THE TEAM -Responsible for your personal contribution to team and store -Own your personal development plan, look for ways to continuously improve -Represent RL through appropriate dress & grooming standards -Be a team player and take an interest in the needs of others & support others RL EXPERIENCE AND SERVICE MODEL -Understand the RL Experience model, expectations & how to support sales through operational efficiencies -Demonstrate a customer first culture within all operational efficiencies -Responsible for product knowledge ,to ensure operational efficiencies & fulfilment of product -Ensure the operational efficiencies are achieved in a timely manner to ensure that the customer experience team -can connect, convert and conclude -Handle customer queries positively and professionally OPERATIONAL EFFICIENCY AND COMPLIANCE -Replenish the sales floor with pace & accuracy, ensure that all styles, sizes, colours are available 24/7 -Use replenishment tools effectively to ensure compliance of replenishment unit target -Responsible for enhancing & updating personnel knowledge of product layout, ranges & concepts -Understand seasonal knowledge of all product ranges: concepts vs high volume lines -Process deliveries using guidelines to ensure productivity targets are exceeded -Implement mark-down & price changes directed by the business -Execute & maintain model store guidelines & standards to an excellent standard -Process damaged & returned product to the store, using company guidelines -Maintain exceptional housekeeping standards to reduce shrinkExperience, Skills & Knowledge
- Enthusiastic and friendly disposition with an interest in fashion - Be a good Team Player - Good verbal and Actively listens to build Relationships with others - Open to learning and developing new skills - Understand and apply new information, ideas and concepts - Able to Juggle priorities, flexibility and adaptability regarding daily tasks and duties - Attention to detail - Ability to Resolve issues quickly and work under pressure in fast paced environment - Cultural awareness
**Please note this position requires availability of: 6am-10am Tuesday-Saturday**
Stockroom Associate (York)