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N.Peal London logo
Job Title
Sales Specialist - Madison & 75th
Shopping Center
Madison & 75th
New York, New York
United States
Position type
Full-Time and/or Part-Time
Store Associate
18 & Over

Sales Specialist - Madison & 75th

The N.Peal Sales Specialist is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a “N.Peal Ambassador” by promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.

  • Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business

  • Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as N.Peal history and heritage

  • Capture meaningful customer data, for the purposes of connecting with the client, building relationships and personalizing future client development opportunities

  • Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests

  • Work as a team player and partner with fellow colleagues, to ensure a consistent exceptional experience and contribute to a positive working environment

  • Maintain security standards within the store to ensure safety of customers, colleagues and merchandise

  • Contribute to upholding the visual display of all products

  • Contribute to the daily operations of the store, by maintaining a neat and organized stock room;

Key Requirements

  • 3+ years of luxury fashion sales experience preferably in a similar role or customer service setting

  • Proven ability to drive and exceed individual and store results

  • Proven ability to build lasting relationships with customers and colleagues

  • Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously

  • Strong organization and follow-up skills are essential

  • Accuracy and attention to detail needed

  • Candidate should be team-focused with a desire to collaborate effectively

  • Ability to work in a fast moving and dynamic environment

  • High flexibility and ability to adapt to different customers

  • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.