We are looking for talented people to be a part of our Retail Store Teams. If you have a love for fashion, a thirst for knowledge, and enjoy working with people, this is the place for you .
Original Penguin is searching for Supervisor who can create an engaging shopping experience for our stylish customers. Responsibilities vary from;ensuring customer satisfaction, merchandising, replenishing of sales floor, coaching, resolving issues and serving as a link between subordinates and upper management.
DUTIES & RESPONSIBILITIES:
* Organize workflow and ensure that employees understand their duties or delegated tasks
* Receive complaints and resolve problems
* Maintain timekeeping and personnel records
* Pass on information from upper management to employees and vice versa
* Interacts with customers in a courteous, friendly manner (e.g., maintains eye contact, smiles).
* Consistently greets customers in a prompt, friendly, and welcoming manner.
* Demonstrates product knowledge and fashion trends when speaking with customers to consult shopper and drive sales (e.g., knowledgeable about product).
* Consistently productive throughout entire shift (e.g., effectively uses idle time to replenish product,maintain visual displays, engage with customers, etc.).
* Consistently reports to work on time.
* Works with sense of urgency
* Self motivated to drive and achieve (e,g., is motivated by goals, takes initiative).
* Monitor employee productivity and provide constructive feedback and coaching
* Ability to perform effective selling techniques.
* Proven experience as supervisor or relevant role
* Strong verbal and written skills
* Ability to lift 30Ibs merchandise onto the stockroom shelving which may require use of a ladder or step stool
* Strong interpersonal communication and customer service skills.
* Customer service oriented. (outgoing, friendly, and personable with positive attitude .
* The ability to stand and walk for extended periods of time.