Vans: Be a Part of the Original
“It was never about waving the brand like a flag, it was
always
about the people”
– Paul Van Doren
Vans is the original action sports footwear company rooted in
authenticity and creativity. Founded in 1966, Vans has thrived
on a legacy of
impacting our greater community through Vans’ four pillars:
action sports,
music, art and street culture. We are constantly inspired by
the
expressive
creators within our company and community as they bring new
and
innovative
perspectives to help shape and transform the future of our
business.
At Vans our culture sets us apart and it influences everything
we
do. Everything we do supports creativity and we are driven by
our five values.
We are determined. We are connected to our consumers and to
each
other. We are
inclusive. We are expressive and Fun. And most of all, we are
a
family.
Vans is a subsidiary of VF, the world’s largest apparel and
footwear company comprised of over 30 brands. We are the
leading
drivers of retail as our global footwear, apparel and
accessory brand is
available in 170 countries worldwide. As we continue to
expand, we take great
measures in developing and growing our people.
Vans is founded on a culture of learning. We take great pride
in
our ability to facilitate learning opportunities to our field
leaders and store employees through a blend of on-the-job
training, workshops and
self-paced online learning. Each employee is empowered to take
ownership of
their development, and encouraged to take advantage of the
tools that
make the most impact on their personal growth and the growth
of the business.
By joining the Vans family, you will be immersed into an
environment of incredibly supportive and collaborative
people. We work very
hard across a multitude of large initiatives to bring the Van
Doren spirit to
life. We live for what we do.
Assistant Store Manager: Become the Newest Member of the Vans
Family As the Assistant Store Manager, you will provide
leadership and
direction to the store staff and successfully execute company
visions and values under the direction of the Store Manager.
You will assist
in maintaining optimal staffing levels, recruiting, hiring,
educating, and
motivating a team of brand advocates who in turn inspire the
customer.
Additionally, you are responsible for setting the example for
customer engagement
that exceeds industry standards. You will impact the business
andmaximize
store profitability by assisting in controlling expenses,
protecting
company assets, and by ensuring that store standards and
processes for customer
care, merchandising, operations, sustainability, and community
participation are consistent and well executed. Most
importantly, you will promote
youth culture and creative self-expression to all internal and
external
customers.
How You Will Make a Difference:
Sales and Profitability: Maximizes store sales and achieves
store sales goals. Measures and monitors sales progress and
results against key
targets. Leads an environment of productivity by ensuring
store staff has the
knowledge and skills to meet store goals for sales and
customer
engagement. Assists in managing labor and payroll expenses to
maximize sales
and profitability.
Brand Experience/Customer Service: Ensures excellence in
customer
service in the store by modeling brand specific service
standards as well as by monitoring customer feedback and
responding to and addressing
all customer concerns quickly. Ensures that store team is
engaging with each
customer to create an authentic brand experience. Leads and
inspires
customer-centric culture by recognizing and rewarding teams’
successes in
partnership with the Store Manager. Assists the Store Manager
in ensuring that store
team is an active brand ambassador within the community
through proactively
seeking opportunities to engage with the customers and support
or
participate in community initiatives outside the four walls of
the store.
Supports store marketing events and grows relationships in the
community to
generate brand awareness and drive traffic.
Training and Coaching Team: Provides coaching to the store
team
in the core areas of customer service and engagement, brand
identity,
product knowledge, and operations. Monitors, evaluates, and
executes training
programs in partnership with the Store Manager. Assists in
organizing and
leading store staff meetings in accordance with brand
expectations. Ensures
store team receives relevant, timely information, coaching,
and feedback
that enables their success and growth. Partners with Store
Manager to assist
in setting performance goals for team for their personal
skills development.
Operations: Ensures that all company and store policies and
procedures are followed and that the store meets all store
audit requirements.
Assists in creating and managing store schedules to ensure
they
support the needs of the business within the allotted labor
allowance.
Visual Merchandising: Ensures the visual merchandising
standards
for the store are met. Implements floor-sets and merchandising
directives in partnership with the Store Manager. Communicates
with Store
Manager regarding merchandise assortment, trends, and needs.
Responsible for
ensuring that the store’s inventory integrity is maintained
through proper
shipping and receiving procedures and by communicating
concerns directly to
the Store Manager as needed.
Human Resource Management: Assists in attracting, recruiting,
and
hiring high caliber talent. Actively participates in
succession
planning with the Store Manager for open positions within the
store. Assists
in managing and coaching a high-performing team of customer
focused
associates. Under the direction of the Store Manager,
addresses performance issues
and administers progressive discipline when appropriate.
Ensures on-going
specific and immediate feedback are provided to the team.
Assists in ensuring
compliance with employee record keeping policies and
procedures. Maintains
the Open Door Policy.
Loss Prevention, Safety, and Compliance: Ensures compliance
and
adherence to policies and procedures, standards and practices,
and company directives. Protects company assets. Ensures
compliance with
company safety, security, and shrink avoidance policies and
programs. Partners
with Store Manager to identify trends and translate strategies
into action
to meet district and company shrink goals. Reacts quickly to
all
customer and employee injuries and partners with Store
Manager, District Manager, and
Human Resources immediately.
Professional Conduct: Models behavior that respects the
background, experience, and cultural differences of others,
while upholding the
integrity and values of the VF Corporation and Vans. Promotes
an
environment that encourages participation, creativity, and
learning by sharing
best practices and building on the ideas
Skills for Success:
Years of Related Professional Management Experience: 1+ years
Educational/ Position Requirements:
• Associated Degree (AA) or equivalent from two-year college
or technical
school preferred but not required; or two years related
retail or
service-oriented experience and/or training; or equivalent
combination of
education and experience
• 2+ years in a fast paced retail environment
• Proven ability to meet and exceed sales and profit results
• Proven ability to meet business goals by driving results
through store team
Special Physical and/or Mental Requirements:
• Operate office equipment and technology (i.e.,
computers,phones, fax, copier,
etc.)
• Standing required for entire work shift
• Bend, lift, open, and move product up to 50 pounds as needed
• Travel (less than 10% of time)
Core Competencies:
Leadership
• Coaching and Developing Others
• Empowerment
Business
• Customer Focus
Interpersonal
• Communication
• Building Trust
Personal Attributes
• Driving for Results
• Adaptability
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that
welcomes and values the differences among all of our
associates, customers, suppliers and the communities in which
we live and conduct business. The continued success and growth
of VF is enhanced through initiatives that promote diversity
throughout VF around the world.VF is an equal employment
opportunity/ affirmative action employer of minorities,
females, protected veterans and the disabled. VF is committed
to providing equal opportunities in employment, and treating
our VF associates and VF applicants without discrimination on
the basis of their race, color, gender, age, national origin,
religion, sexual orientation, gender identity or expression,
marital status, citizenship, disability, protected veteran
status, HIV/AIDS status, or any other legally protected
factor.
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