MANAGERIAL RESPONSIBILITIES:
• Identify and implement strategies and initiatives to achieve and exceed business goals
• Oversee and maintain the customer service standards to the highest possible level
• Communicate professionally and effectively with employees and all support services within the company, act as the secondary liaison for corporate communications (Human Resources, Loss Prevention, Operations, Merchants)
• Represent the Calvin Klein image through personal and professional appearance
• Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results
• Responsible for all activities within the store in the absence of the General Manager
OPERATIONAL RESPONSIBILITIES:
• Understand and comply with all company policy, procedures and operations
• Maintain the highest level of security and safety awareness within the store
• Recognize problems, analyze causes, generate alternatives and solutions
• Manage all controllable expenses, including the allocation of payroll
• Attend mall/center management meetings in the absence of the General Manager
LEADERSHIP RESPONSIBILITIES:
• Hire, train, motivate and supervise support management and sales staff with a keen sensitivity to hiring people who have strong presentation and communication skills representative of the Calvin Klein image
• Develop all employees to be knowledgeable in areas of product, merchandising, operations, customer service, sales and growth within the company
• Motivate and develop support staff to meet store goals/objectives
• Effectively supervise the sales floor to ensure customer / associate awareness at all times
• Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously
• Lead by example
CALVIN KLEIN COMPANY STORE
Associate Manager Job Description (continued)
MERCHANDISING RESPONSIBILITIES:
• Responsible for direct supervision of a selected department or departments and ensuring the department(s) performs to its maximum potential
• Participate and oversee the execution of all merchandising directives, updates and markdowns in a timely and effective manner
• Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy
• Ensure that brand consistency is upheld in the store and merchandising standards are consistently met
• Have thorough knowledge of sales floor and stockroom organization / systems
It is the policy of PVH Corp. to ensure equal employment opportunities to all qualified persons without regard to race, gender, religion, age, national origin, citizenship status, disability, qualified veteran status, marital status, or sexual orientation.