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Organization
Job Title
ASSISTANT STORE MANAGER - BCBG - Houston Premium Outlets
Location
Houston, Texas
Zip
77433
Country
United States
Reference Number
15193
Position type
Full-Time and/or Part-Time
Category
Store Management
18 & Over
Yes

ASSISTANT STORE MANAGER - BCBG - Houston Premium Outlets

Specific Responsibilities

The Assistant Manager is responsible for partnering with the Store Manager and Associate Manager to help motivate the store team to uphold our tradition of creating a memorable shopping experience for all of our customers. Specific responsibilities of the Assistant Manager position include but are not limited to:

 

  • Consistently motivating the team on the sales floor to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs)
  • In partnership with the management team, educating the sales team on store sales plan, personal sales goals and store statistics and motivating the team to achieve goals
  • Contributing to a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach
  • Demonstrating sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards
  • Assisting with Customer Service related projects as directed by the Store Manager or Associate Store Manager
  • Coordinating the daily activities of the sales team
  • Participate in training new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards
  • Acting as a role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation
  • Providing recognition to team members for exceptional performance
  • Partnering with the management team to develop and train internal talent
  • Performing and coordinating store opening and closing procedures
  • Ensuring that the sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping
  • Demonstrating a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners

Skills and Requirements

  • 2-3 years of retail sales experience required
  • Proven track record of sales generation and customer service
  • Interest in fashion and trend awareness required
  • Effective management, interpersonal and communication
  • Strong computer skills-proficient in Outlook, Excel and Word
  • Effective communication and presentation skills, both written and verbal
  • Excellent time management skills
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